Overview

Overview

Vision Statement

1st National Bank St. Lucia Limited, a prudent, innovative, customer-centric, technologically driven and socially responsible employer of choice is the Caribbean’s leading financial services provider ranking in the top three in profitability.

Mission Statement

To improve our customers’ financial well-being by providing high quality financial solutions as we create sustainable return on shareholders’ investments and contribute to national development.

Core Values

Integrity: The ability to engender, trust and respect in all circumstances, through honesty and impartiality.

Confidentiality: Maintaining the trust placed in oneself by others (clients and colleagues).

Accountability: To own and be answerable for one’s performance and actions.

Professionalism: To execute duties in an honest, respectful manner with fairness, competence and confidence at all times.

Code of Honour

I will always be honest, respectful and impartial in personal and business relations.

I will never violate trust by divulging confidential information to unauthorized persons.

I will always execute my duties competently.

I will always respect the customer’s right of privacy.

I will never place the Bank’s reputation at risk.

I will always comport myself befitting the Bank’s image.

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